ALL ORDERS ARE SHIPPED USPS PRIORITY MAIL OR FIRST CLASS MAIL:

Orders typically take up to  3-4 business days to be processed. Orders placed on Friday- Sunday will be processed starting the following business day. You will receive an automatic shipping confirmation email with your tracking number at the beginning of the processing period.

 

POSSIBLE DELAYS:

We try our best to ensure your order will be delivered on time. Due to COVID-19, delays are possible. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.

 

TRACKING MY ORDER:

To track your order please use the tracking number emailed to you once your order has been shipped. If your tracking number does not work visit www.usps.com to manually input your tracking number.

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MAIL CARRIER RETURNED ITEMS:

If a package is not able to be delivered by USPS it will likely be returned to sender (Rebel Boutique.) Please note these packages may take 5-7 business days to return to us. Once we receive the package we will attempt to redeliver the order. Processing for redeliveries for insufficient address or any other return reason may take 3 to 4 business days to process and reship due to high order volume.

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LOST OR STOLEN PACKAGES:

Rebel Boutique is not responsible for lost or stolen packages. We kindly ask you ensure your shipping address is correct on packages before it leaves our facility.

 

Lost/stolen packages are non-refundable. 

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Once your order leaves our facility, it is at the liability of USPS. If your package says delivered but you cannot locate it, please contact your local post office and file a claim through USPS as instructed. We cannot file claims on the addressee’s behalf. 

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INTERNATIONAL SHIPMENTS:

Rebel Boutique is not responsible for international duties and taxes fees. Duties, taxes, and customs fees vary depending on your country and the value of goods. We are also not responsible for unclaimed parcels, custom holding times, or incorrect shipping addresses.

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If for any reason you decide to reject the parcel, not pay the customs fees, you will not be refunded for your order. 

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