Frequently Asked Questions
HOW DO I ORDER?
You may place your order anytime online 24/7 on our website at www.shoprebelboutique.com
DO YOU SHIP TO MY COUNTRY?
Yes, we ship worldwide!
WHAT ARE THE FORMS OF PAYMENTS ACCEPTED?
We accept all major credit cards.
When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your account.
HAS MY ORDER BEEN SHIPPED?
You will receive an email order confirmation once your order has been received. Additionally, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
CAN I MODIFY/CANCEL MY ORDER?
Unfortunately, once your order has been processed we are unable to modify or cancel any order. When your order arrives, please follow exchange instructions for a store credit.
MY ITEM IS A PREORDER, CAN I RECEIVE MY OTHER ITEMS BEFORE IT SHIPS?
Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. Each collection or item available for pre-order will have its own specific shipping date. These dates are not guaranteed, but we will do our best to update our site with any changes.
We suggest that pre-ordered items be ordered separately from “in-stock” orders, as in stock merchandise can be shipped immediately. If you combine in-stock and pre-order items into one purchase, all items will be shipped when the pre-order is fulfilled.
Customer Experience
If you have a question that is not listed, feel free to email us or chat with us for additional assistance.